2018 Jeep Compass

•Manufacturer: Jeep / Stellantis •Year: 2018 •Model: Jeep Compass •VIN: [XXX] •NHTSA ODI Complaint Number: 11771736 •Date of Formal NHTSA Complaint: October 16, 2026 I am writing to formally escalate a serious and recurring electrical and starting-system malfunction affecting my son's 2018 Jeep Compass, identified above. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Jeep Compass. The contact stated that on multiple occasions, while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a service center, where the battery was replaced; however, the failure persisted. The contact stated that when the failure occurred, multiple warning lights illuminated, including the start/stop warning light. The contact stated that multiple attempts using the key fob were required to start the vehicle. Additionally, the contact stated that the infotainment system displayed a blank screen due to the failure. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 104,000.

Back-up camera (reverse) is inoperable. Camera image is black.

UCONNECT SCREEN/ NO AVAILABLE BACK UP CAMERA HAS CEASED TO WORK DUE TO CONDITION OF SCREEN FAULTY THERMAL GLUE VISABLE NAVIGATION UNUSABLE PHONE CALLS MADE BY THE SYSTEM WITH NO HUMAN INTERACTION REPEATEDLY OPERATIOR DISTRACTION IS OCCURING DUE TO THESE ISSUES SCREEN DELAMINATION SCREEN IS BLACK OR DISPLAYS COLOR BLOCK LINES BACK UP CAMERA IS NOT ABLE TO BE USED CALLS ARE MADE BY THE SYSTEM ON ITS OWN REPEATEDLY CHANGES HEATING CLIMATE CONTROL ON ITS OWN WHILE OPERATING VEHICLE

Aux battery failed; start/stop, stopped at a red light car shut off in start/stop mode, when I went to drive my car went into limp mode and emergency break engaged and every single light on my dash came on. I had to turn car off in the intersection. Once I turned the car back on every light came back on and when I shifted it into drive the transmission slammed so hard it jerked the entire car. This has issue started around 60,000 miles. I have 131,000miles now. Being broke down in the middle of an intersection is extremely dangerous especially with a new born in the car and it reoccurs every couple of months. Also wheel speed sensor has frequently loosen since 60,000 miles. This caused every light to come on the dash and car go into limp mode. It happened the first time on the highway going 70mph. The car lost drivetrain we almost lost control. It’s has not been inspected by a “certified tech” but a backyard tech has. No accidents have been caused. Also oil leaks where the dipstick meets the block and has since I purchased the car at 34,000 miles. I’ve spent well over $1000 in main batteries and auxiliary batteries since 2020 (year of purchase) to fix the stalling issues each time they occur. If I don’t catch the aux battery dying in time it kills my main battery and I have to purchase both just so my car doesn’t stall in the middle of the road and possibly cause a life threatening accident.

I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle is losing power while being operated on the road. I do not consider this a normal drivability issue, and I need the vehicle properly diagnosed for an intermittent stalling/loss-of-power condition. Please check my VIN for all open safety recalls, including any PCM/powertrain-control-module recalls or campaigns, and check whether there are any applicable technical service bulletins or known issues related to this symptom. I would also like the concern documented on my repair order exactly as: “Vehicle intermittently stalls/cuts off while driving, causing loss of motive power.” Because this is a safety-related issue, I would like the service department to advise whether the vehicle should be driven or towed in for diagnosis. Please do not simply tell me there are no codes or that the check-engine light is not on. The vehicle is actually shutting off while I am driving.

I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle is losing power while being operated on the road. I do not consider this a normal drivability issue, and I need the vehicle properly diagnosed for an intermittent stalling/loss-of-power condition. Please check my VIN for all open safety recalls, including any PCM/powertrain-control-module recalls or campaigns, and check whether there are any applicable technical service bulletins or known issues related to this symptom. I would also like the concern documented on my repair order exactly as: “Vehicle intermittently stalls/cuts off while driving, causing loss of motive power.” Because this is a safety-related issue, I would like the service department to advise whether the vehicle should be driven or towed in for diagnosis. Please do not simply tell me there are no codes or that the check-engine light is not on. The vehicle is actually shutting off while I am driving.

I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle is losing power while being operated on the road. I do not consider this a normal drivability issue, and I need the vehicle properly diagnosed for an intermittent stalling/loss-of-power condition. Please check my VIN for all open safety recalls, including any PCM/powertrain-control-module recalls or campaigns, and check whether there are any applicable technical service bulletins or known issues related to this symptom. I would also like the concern documented on my repair order exactly as: “Vehicle intermittently stalls/cuts off while driving, causing loss of motive power.” Because this is a safety-related issue, I would like the service department to advise whether the vehicle should be driven or towed in for diagnosis. Please do not simply tell me there are no codes or that the check-engine light is not on. The vehicle is actually shutting off while I am driving.

The contact owns a 2018 Jeep Compass. The contact stated that while attempting to reverse, the rear-view camera was inoperable, and the audible alert failed to sound while reversing. The vehicle was taken to the dealer. The contact was concerned that the vehicle was unsafe to drive. The failure mileage was approximately 79,000.

Vehicle 2018 Jeep compass, 2.4 l tiger shark multi-air space safety defect summary, my vehicle is experiencing a severe recurring safety hazard causing unexpected vehicle stall and loss of power while driving at high speeds on the highway while operating normally the vehicle abruptly jerks and immediately forces itself into neutral or defensive lip mode leaving me unable to accelerate and placing me in immediate danger of a high-speed collision concurrently the dashboard displays severe failure messages including service electronic throttle control and service transmission the vehicle is also suffering from the documented 2.4 l tiger shark excessive oil consumption defect burning oil at a rapid pace and shutting down without a low oil warning indicator light additionally the coolant levels behave erratically causing the vehicle to falsely signal overheating and the vehicle has previously dropped six active safety recalls from its public then history without the mechanical defects actually being repaired the manufacturers temporary software patches have failed to resolve the structural engine and powertrain failures. I have also going to attach a screenshot of the six open recalls I found with my specific Vin number from the Kelley Blue Book website last July in 2025. And now searching my VIN number there’s no open recalls and this is very concerning. This has became a huge safety issue with me and I’ve tried reaching out to y’all before and y’all still have not tried to reach out to me, I’m taking it to the dealership this week.

On August 25, 2026, my 2018 Jeep Compass equipped with the 2.4L engine became inoperable approximately five months after I purchased it. The vehicle had approximately 68,000 miles. An independent repair shop initially found no fuel pressure and replaced the fuel pump and spark plugs. The vehicle remained mechanically compromised, and testing showed only 99 PSI compression in cylinder 3. The shop recommended engine replacement at an estimated cost of $9,221.49. Jeep confirmed that the vehicle was associated with Customer Satisfaction Notification W20 concerning excessive oil consumption and potential engine stalling, as well as XB1, the 2.4L excessive-oil-consumption warranty extension. Jeep stated that XB1 expired on September 20, 2025. I am concerned that abnormal oil consumption or a related engine defect may have caused progressive internal engine damage and created a stalling or loss-of-power safety risk. I request that NHTSA document and investigate this failure. Jeep customer-care reference number: 97940025.

The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed, the infotainment center display intermittently was distorted, flashed on and off, and independently initiated calls; the contact stated that the failure occurred every time the temperature was warm and/or hot outside and inside of the vehicle and that when the air conditioner was on and/or it was cold outside the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment screen display was delaminated and that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.