2020 Jeep Compass

Carvana falsifying 150 inspection on tie rods that's having issue with two different vehicles on 2020 jeep compass and 2021 jeep compass

The contact owns a 2020 Jeep Compass. While driving for 5–10 minutes at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated, and a "Pressure Overheating" message was displayed. The Automatic Emergency Braking feature activated. The contact called roadside assistance and had the vehicle towed to an independent mechanic, who replaced the valve cover gasket, spark plug, and battery. The failure persisted. The vehicle was turned off and restarted. The vehicle was taken to a second independent mechanic, who checked the cooling system, performed a coolant test, and completed an oil change. The failure recurred, and the vehicle was towed back to the mechanic, who flushed the coolant and replaced the coolant hose, radiator hose, and coolant reservoir tank. The failure continued with a collapsed radiator hose. The contact had a friend purchase a main radiator hose for replacement. The vehicle was taken to a third independent mechanic; however, no diagnostic trouble code was retrieved, and the cause of the failure could not be determined. The contact was informed that the engine and transmission might need to be replaced. The failure mileage was approximately 100,000.

My 2020 Jeep Compass develops significant shaking and vibration when I apply the brakes while traveling above approximately 70 mph. The vibration affects the vehicle’s stability and makes me concerned about maintaining control and stopping safely at highway speeds. The vehicle was inspected and serviced by an authorized Jeep dealership after I reported the shaking. The dealership identified problems involving the inner tie rods and steering system. Before the repair, I specifically questioned whether the brake rotors could be contributing to the shaking. The dealership assured me that it was completely certain the problem had been corrected. The vehicle rides somewhat better following the repair, but the same high-speed braking vibration remains. The vehicle now has new tires, but the shaking continues. The problem occurs primarily when the brakes are applied at highway speed, which raises concerns involving the brake rotors, hubs, calipers, steering rack, tie rods, wheel bearings, or related suspension components. There are no warning lights before the shaking occurs. The vehicle and its components are available for inspection. I am requesting that NHTSA investigate whether recurring high-speed braking vibration, premature steering-component wear, or related brake and suspension problems constitute a safety defect in Jeep Compass vehicles.

My start/stop battery keeps dying , causing my regular battery to die !

I drove myself and my passenger to our destination without issue. After the vehicle was parked for approximately three hours, I started it and drove toward the exit lane leading to the main road. I stopped completely before exiting and was traveling approximately 10 mph as I crossed toward the leftmost turning lane. Suddenly, the dashboard displayed a “High Coolant Temperature” warning, the check engine light illuminated, and the accelerator pedal became resistant/unresponsive. The vehicle slowed to a stop and the engine completely shut off. Without me shifting the transmission out of Drive or selecting Reverse, the vehicle then began rolling backward on its own. The road was not inclined or sloped. The brake pedal and steering wheel became extremely hard to operate. I had no choice but to allow the vehicle to roll backward into the exit lane. I was extremely concerned that it could cause a collision or strike a pedestrian or building, seriously injuring myself, my passenger, or others. The vehicle eventually stopped, but it was left partially in the exit lane and partially in the main roadway. I was in the right-turn lane, and approaching traffic could not easily see my hazard lights due to the vehicle’s position. I exited the vehicle and opened the hood to signal that the vehicle was disabled. I attempted to shift into Neutral so the vehicle could be moved out of the roadway, but the emergency brake switch would not disengage. The only warning displayed before the incident was “Oil Change Required,” which had appeared approximately three weeks earlier. The vehicle was towed to the dealership. I have previously had similar breakdowns, and each time I was told the auxiliary battery had failed. After this incident, the dealership again stated that the auxiliary battery was the cause. I am skeptical that this adequately explains the vehicle rolling backward while still in Drive. I am reporting this incident so the underlying cause can be investigated.

Unknown. Vehicle has been inspected prior for electrical issues while under warranty. Dealer claims no issue. Backup camera does not work, vehicle temperature settings are not accessible on screen.

Within the first month of ownership I began hearing a noise from the right front of the vehicle consistent with a brake or suspension issue. I reported this to the selling dealer repeatedly during that first month; it was not resolved. The noise continued and worsened over the following year, eventually also affecting the right rear. At approximately 20,000 miles, an independent licensed inspection mechanic found that the right front inner tie rod required replacement due to significant wear, and the right rear wheel bearing also required replacement. The vehicle failed state safety inspection as a result of these findings. The mechanic noted the repair scope required disassembly of the steering column, indicating a defect beyond routine wear for the vehicle's age/mileage. Given that these are safety-critical steering and wheel components, the vehicle has been taken off the road entirely pending repair, out of concern that continued driving could result in loss of steering control. The vehicle is available for inspection upon request. A written statement from the inspecting mechanic documenting these findings is available.

Vehicle shuts off randomly. Restarts after stopping but it’s consistent as if the car over heated yet the coolant temperature reads 194-200

The transmission cooling system failed causing immediate failure of the transmission. The vehicle has less than 60k miles and is still covered by the manufacturer powertrain warranty. Dash lights for service engine and service transmission only came on at the immediate time of failure (10 min prior to full transmission failure). No issues were noted in the vehicles prior service 7 months prior to failure. The dealer has confirmed the cause of transmission failure is due to failure of the cooling system.

My 2020 Jeep Compass experiences sudden, unexpected engine shut-offs while driving. The engine loses power and stalls without warning, and shortly afterward the dashboard displays a 'Coolant Temperature Too High' warning. The vehicle has stalled while in motion, including at highway speeds, creating a serious safety hazard. After the stall, the vehicle restarts and behaves normally, but the problem has recurred multiple times. This matches the engine-stalling and coolant-temperature issue described in the NHTSA investigation of 2019–2020 Jeep Compass vehicles equipped with the 2.4-liter Tigershark engine.

While turning out of a parking lot, onto a side street, a suspension component failed without warning, causing the front axle to pull out of the transmission. The vehicle immediately became unsafe, as I was unable to turn the wheel (it wasn't connected) to get me out of the middle of the road. This was a sudden, catastrophic mechanical failure with no prior warning lights, messages, or symptoms. It had to be towed. I called a corporate phone number, to create a case number, and heard back from Jeep Autonation immediately. The gentleman who spoke to me, was extremely rude, and told me this was a normal wear and tear situation, and just to "bring it in so they could get to fixing it." I believe a full diagnostic report is necessary, and I'd like to know WHY this failed. I was on the highway just earlier the morning that this happened. THIS IS A SERIOUS ISSUE, to which I'm not getting any traction on. Unfortunately, it needs to be towed there, and I was told the tow would be $100, which I won't be paying, as this was a safety failure. I have also been renting a car for the last three weeks, when this happened. I'm out $1200 for that, and still have no answers. This failure created a significant safety risk to me and other drivers on the road. I am filing this report because the dealership and manufacturer have been unresponsive, and I am concerned this may be a defect that could affect other vehicles.

We have been without our 2020 JEEP since the end of February 2026 due to an engine issue (had the car only 6-7 months). The first company thought there might be coolant in the head gasket causing the issue. After our extended warranty company wanted the engine opened to confirm, we had to send the car to Precision Tune at the end of March to do this (prior place didn't open engines or repair them and recommended Precision Tune). Based on the engine codes of P0301 and P1061, as well how the car started, Precision Tune knew that the multi air actuator had failed. We both kept asking the extended warranty company how opening the engine would tell them that the multi air actuator failed (Precision Tune and JEEP dealer both said it would not show them that). 5 days later the extended warranty company said that the part was not covered. By that time the multi air actuator was on backorder. On April 10, I called up JEEP to ask about the part and when it might be back in stock. I was told that JEEP is doing an engineering review on the part because of the various issues and until that is resolved there is no timetable on when the part will be available leaving customers without a vehicle. This may not seem like something the NHTSA cares about but there is defiantly an issue. In fact, there was a case investigated by the NHTSA about this issue that was closed in 2023. It seems like the issue was never resolved by JEEP and is continuing to the point that the part has to go back through engineering.