BACK OVER PREVENTION07/17/2025
The contact owns a 2016 Lincoln MKZ. The contact stated that while reversing, the rearview camera was inoperable, and the message "Camera Is Unavailable" was displayed. An unknown dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was 43,800.
ENGINE06/14/2025
My MKZ started slowly losing coolant and running rough particularly upon starting the engine. Two days later the overheating warning came on and I pulled over and shut off the engine. Sioux Falls Ford has diagnosed it as coolant intrusion in the engine requiring a new engine block.
ENGINE06/03/2025
The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the engine overheated with smoke coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact stated the vehicle lost motive power but was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
UNKNOWN OR OTHER05/12/2025
Backup camera is showing opposite side. Left side is on yhe right and right side is on the left
ELECTRICAL SYSTEM12/20/2024
I’ve had my car for 7 months and the power steering went out. Not able drive until repaired for $2000.
ENGINE11/11/2024
Eco Boost 2.0 Coolant Intrusion to Cylinders Needs new motor, very well known issue by Ford and they are not willing to pay for repairs
STEERING,ELECTRICAL SYSTEM06/29/2024
My power steering electric system doesn’t work, the steering gear motor may have detached from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds
SERVICE BRAKES04/11/2024
While driving a complete loss of brake incident occurred. The brake pedal got still, and the car would not stop. Luckily, we were close to home and was able to slow down enough to turn around and get home slowly. Upon investigation it was found the coupler (Part that connects camshaft to brake pump) failed causing the brake pump to not work. This situation is extremely dangerous as we had no prior warning to failure. Even the complete loss of brakes did not have any indicator lights during the incident. Considering the operation of the coupler, how could something so small and so important be weak enough to snap internally, causing a complete loss of brakes with no warning.
WHEELS01/22/2024
I brought my 2016 MKZ in for a Safety Recall on front brake hoses. I was told that the lug nuts were swollen and would have to be replaced and would cost 166.27. Had to do it to have the brake hoses replaced. They were replaced with the same type of aluminum lug nuts. This defective type lug nut has been a problem for over 10 years yet nothing has been done to change it. Luckily I didn’t have a flat tire I couldn’t have changed.
STEERING01/06/2024
Steering wheel is wobbly and loose
ENGINE08/26/2023
Check engine light came on, car ran hot, and emitted smoke. It also began to run rough. Frightening to say the least. I immediately drove home and took it to my mechanic the next day. He found coolant leaked into cylinder 3. He did research and found tons of reports of the same problem with the Ford 2.0 eco boost engine. Several people reported engine seizing, smoke, or fires. This is a safety hazard.
ENGINE AND ENGINE COOLING08/04/2023
The contact owns a 2016 Lincoln MKZ. The contact stated while driving 40 MPH, the check engine warning light illuminated and the contact smelled a odor of burning. The contact was able to pull over into a parking lot and examined under the hood and notice that coolant had leaked. The vehicle was towed to an independent mechanic for diagnosis and stated that cylinder two had misfired and coolant had leaked into the engine and the engine needed to be replaced and advised to contact the local dealer. The vehicle was towed to the dealer that also stated that the engine needed to be replaced and advised to contact the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted but did not provide any assistance and was advised to contact NHTSA. The failure mileage was 70,000.
Showing 12 of 54 complaints.