UNKNOWN OR OTHER,ENGINE07/16/2026
Engine only stalls out when stopped on roadway while driving. Vehicle also does not start up after it has been driven and is parked. It takes 10 minutes or longer to get the vehicle to start again. Check engine light comes on every time when these two situations happen, which it happens periodically. Sometimes it's 2-3 times a day, sometimes, once every two days. Once it starts back up the engine light turns off. I've taken it to 2 reputable shops and neither of them found any issues as they could not replicate the issue, the engine light is not on, and there are no codes displayed. I now have a date for a inspection which includes a test drive with the dealership.
SUSPENSION07/16/2026
My 2018 Chrysler Pacifica Hybrid has developed a progressively worsening creaking noise from the front left suspension. It began two years ago occurring only occasionally when accelerating from a full stop or exiting a driveway, and has since become constant under most normal driving conditions including acceleration, deceleration, and slow turns in either direction. The vehicle has approximately 35,000 miles and has been driven exclusively on regular paved roads with no off-road or unusual use. The pattern of gradual degradation on a low mileage vehicle suggests a corroding or deteriorating structural component rather than impact damage. An authorized Chrysler dealership recommended replacing both lower control arms at approximately $3,300, framing this as necessary to continue diagnostics rather than a confirmed repair. No specific component was isolated as the cause. This is directly relevant to Recall V15 (NHTSA 19V143000), issued for right front lower control arm ball joint separation on 2018 Pacifica and Pacifica Hybrid vehicles, which could cause loss of directional control without prior warning. My vehicle was excluded from that recall despite exhibiting similar symptoms on the left side. Two documented owner reports establish safety relevance. A mechanic warned an owner that their left ball joint should be replaced or risk failure while driving, leaving them unable to steer ([XXX]). Separately, an owner reported control arm bolts falling out causing the vehicle to steer itself in random directions ([XXX]). I request NHTSA investigate whether Recall V15 should be expanded to include the left front lower control arm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,ENGINE07/15/2026
I had my cylinder heads, valves and head gasket replaced over a year ago and drove 15k miles and i am having the same issues again. The Dealer is trying there very best not to honor my valid powertrain parts warranty like saying the head gasket is only covered for 12 months and denying my claim but my cylinder heads and top end have a 3 year 100k mile warranty since they were installed not to long ago and they are trying to deny my claim using the head gasket. I have seen and read online that these engines all have similar problems with the head gaskets.
POWER TRAIN07/12/2026
The van fail GA state emissions with code p2797. I have to the end of July to get the tag. I went to the state for a repair waiver control # s1174706. I told them this code is under a tsb it fell on deaf ears. I. Took the van back to the dealership for a third time a different dealership they say they did the procedure for the tsb code p2797 butt didn't fix the code to pass GA emission. Tsb are good for the automotive industry but if the tsb and engineers procedures didn't fix the p2797 code than the tsb need to be moved to a recall program. The dealership was good at explaining that the van needs a new transmission that cost the customer 13,000.00 to replace and 3000 for new struts. The van was bought Sept 2025 and the payoff is 13,000.00. The problem is have is will not pass GA state emissions, a code thats not related with emissions cover under a tsb that should have fix it at the dealership.
ENGINE07/11/2026
Blown head gasket cylinder #3. Same as reported by many on other forms. 108000 miles well maintain. Started throwing a code 2 weeks ago.
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER07/10/2026
We purchased this 2018 Chrysler Pacifica Hybrid about a year ago from a dealership in Florida, and the vehicle is now located in [XXX]. The issues involve a malfunctioning high‑voltage hybrid charging system/battery and a possible steering or suspension component failure. For now, the vehicle has been under dealer inspection since XXX. Our family’s safety is at risk due to a charging failure in which the vehicle consistently stops charging after reaching 2–3 bars when plugged. I must unplug and reconnect the charger multiple times to resume charging, and this behavior occurs every time the vehicle is charged now. Last week, when the vehicle was fully or nearly fully charged, a “rotten egg” odor entered the cabin, especially in the middle and rear seat area. The smell consistently appeared only after charging and was concentrated near the area where the high‑voltage battery is located. Prior to these failures, the only warning was an intermittent Check Engine Light. Another issue, we also experience a metallic spring‑like noise during hard turns in both forward while parking. As of the dealer’s initial observation on XXX, their notes state: “Electrical System – replace battery. Repair – Found battery is the incorrect one installed in the vehicle for an EV system. On the van not charging fully. Chrysler corporation is aware of the issue and is working on a technical service bulletin/possible recall by the end of the year. That needs to be complete first before tech would advise that the customer’s charging cable is not working properly.” As i understand, we need to change other small battery with right specifications. Although there are currently no open recalls on our specific vehicle, the electrical burning odor has left us extremely concerned for our safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERING07/09/2026
The electric power steering (EPS) is the affected system. While driving around curves in the road, the steering wheel intermittently sticks. This puts the safety of those in the vehicle as well as others on the roadway at risk. The problem has been reproduced and confirmed by a dealer to be an electric steering rack failure. There have not been any warning lamps, messages, or other symptoms.
ENGINE07/06/2026
I purchased a used 2018 Chrysler Pacifica with the 3.6L V6 F DOHC 24V engine in October 2025. The van had 97,000 miles. Shortly after I purchased it I noticed the engine had a rough idled. It now has 107,000 miles and the rough engine has continued to get worse. What I noticed is when I first started it the engine was rough and vibrated. Once I started driving it was not as noticeable. I decided to take it to a mechanic to see what the issue was. I thought it could be electrical. Before I could get it to the mechanic it would not start. I had it towed to the dealership I bought it from and the y confirmed that it is the head gasket. They told me they would approach Chrysler to see if they would help with the repairs, they said NO. The dealer did offer to bear part of the cost of the $4,000+ cost for the repairs. I do not understand how reputable company can manufacture a product that obviously has a flaw and deny support. I understand that their warranty is limited by time and distance. But from what I have read from the MANY complaints on the particular engine from 2018 it appears the issue arrises at 90,000 to 110,000 miles.
ENGINE07/01/2026
I own a 2018 Chrysler Pacifica equipped with the 3.6L Pentastar V6 engine. At approximately 81,600 miles, the vehicle developed a check engine light and a Cylinder 5 misfire (P0305). The vehicle began exhibiting hard starts, rough engine operation during cold starts, white smoke from the exhaust, and coolant loss with no obvious external leak. An independent repair facility initially diagnosed the vehicle and found evidence suggesting coolant intrusion into Cylinder 5. The vehicle was then inspected by a Chrysler dealership. The dealership confirmed that coolant was present inside Cylinder 5 using a borescope inspection. The dealership recommended replacement of the cylinder head gasket. The safety concern is that the failure developed with little warning other than a check engine light and intermittent rough operation. The engine misfires on startup and can run rough, which could result in reduced power, hesitation, stalling, or loss of acceleration while operating the vehicle. The vehicle also consumes coolant internally, which may lead to engine overheating or further engine damage if not detected quickly. During my research, I found numerous reports from other owners describing similar coolant intrusion, head gasket failures, and Cylinder 5 misfires in Chrysler vehicles equipped with the 3.6L Pentastar engine. Despite the apparent frequency of these complaints, I am not aware of any recall addressing this issue. In my case, the repair estimate is approximately $5,000 for head gasket replacement. I am submitting this report because coolant intrusion into a combustion cylinder can create a significant safety concern due to engine misfires, loss of performance, and the potential for engine failure while driving. I believe this issue warrants investigation to determine whether a defect exists affecting other vehicles with this engine.
STEERING06/28/2026
STICKING STREERING WHEEL AT ABOUT 11:00AND 1:00 OCLOCK ON HIWAY
ENGINE06/27/2026
I own a 2018 Chrysler Pacifica with approximately 79,000 miles. The check engine light illuminated, so I had the vehicle scanned at an auto parts store. The diagnostic code indicated a cylinder 3 misfire. After leaving the store, the vehicle quickly began displaying overheating warnings. The overheating occurred suddenly, and the vehicle had been driven very little after the check engine light first came on. Because of the overheating, I had the vehicle towed to a repair shop. The shop initially repaired the vehicle and tested for misfires but reported that they found no remaining issues. However, immediately after leaving the shop, the check engine light returned with the same cylinder 3 misfire code. The vehicle was returned to the repair shop for further diagnosis. After additional inspection, the shop determined that the engine had a blown head gasket. This resulted in major engine damage and the possibility of a complete engine replacement despite the vehicle having only 79,000 miles. I am submitting this complaint because the engine failure occurred unexpectedly and without warning other than the check engine light. The rapid progression from a misfire to severe overheating created a potential safety hazard due to the risk of sudden engine failure or loss of power while driving. I believe this premature engine failure may indicate a defect affecting other 2018 Chrysler Pacifica vehicles.
STEERING06/27/2026
Our 2018 Pacifica has had problems similar to what many others have described in the ongoing NHTSA Investigation (PE25009), but recently while driving highway speeds around a curve the steering failed to respond briefly which caused us to drift towards the oncoming lane before the steering started to respond. We stopped at a Pep Boys repair shop and had them to inspect the steering components but they were uncertain of the cause. I was a certified mechanic many years ago as a young man, and this is the most serious safety problem I've ever experienced. Even when this steering problem is brief it can be enough to cause a driver to oversteer and lose control as the steering delay catches up to a driver's input. The possibility of crossing into oncoming traffic is frightening to say the least, so YES it put my family and others safety at risk! There haven't been any warning lights. I suspect it is the rack & pinion system since it has an electric motor rather than a power steering pump. If it's due to the electric motor there should be a warning lamp that lets the driver know if it's failing.
Showing 12 of 823 complaints.
